Introducing Integra’s Senior Property Manager
In the heart of the real estate market in Ballarat, Juanita Murray’s name resonates with experience, leadership, and a passion for creating lasting connections. As the newly appointed Senior Property Manager at Integra, Juanita brings over a decade of expertise to the dynamic team, making her mark in an industry that has undergone significant transformations during her career.
“There’s an incredible sense of satisfaction in not only finding someone a home but in understanding their evolving needs and aspirations over the years. It’s not uncommon to have the same tenant returning, seeking a new residence that aligns with the shifts in their lifestyle, family size, or preferences.”
Juanita’s journey in the world of real estate began 13 years ago, right here in her hometown of Ballarat. Growing up and completing her high school years in Beaufort. Her initial desire to become a police officer took a detour when Juanita, through connections in the local football club, landed a job as an admin trainee in the real estate sector.
Completing her Agents Representative and Full License on the job, she quickly found herself immersed in the dynamic world of Real Estate in Ballarat. Over the years, Juanita has witnessed the ebb and flow of the real estate landscape in Ballarat. From her early days managing trust accounting for two years before transitioning to property management she has become a prominent figure in the Ballarat real estate scene.
In her previous roles, Juanita managed a large team and oversaw a remarkable threefold increase in listed properties. Her impact on the industry has been significant and now shares her knowledge at industry training seminars.
For Juanita, the best part of her job lies in the ever-evolving nature of customer service. No two days are the same, and she revels in building enduring relationships with clients that span a decade or more. “The relationship built isn’t just with the owners; I’ve had the privilege of guiding and assisting tenants across various chapters of their lives. There’s an incredible sense of satisfaction in not only finding someone a home but in understanding their evolving needs and aspirations over the years. It’s not uncommon to have the same tenant returning, seeking a new residence that aligns with the shifts in their lifestyle, family size, or preferences.”
Now, as a Senior Property Manager at Integra, Juanita is set to manage a growing portfolio of properties, including commercials. Her excitement about joining Integra stems from the prospect of collaborating with a highly skilled and experienced team.
Reflecting on the changes and challenges in the industry over her tenure, Juanita highlights the dramatic shift in vacancy rates from 5% when she started out to what we face now at 1.3%. This scarcity of available homes has transformed the landscape, influencing and challenging property managers across the industry. With population growth and increased rents shaping the market, Juanita’s adaptability and expertise have become invaluable assets.
When asked about the most crucial aspect of her job, Juanita doesn’t hesitate to point out tenant selection. Ensuring that tenants’ expectations align with their financial capacity is paramount in her role. In a market where demand is high and availability is limited, making informed decisions becomes the cornerstone of successful property management.
Beyond her professional pursuits, Juanita finds joy in the charm of Ballarat. Alongside her husband Lachy and their two children, she cherishes the city’s abundant resources. From sporting facilities to retail outlets, Juanita emphasises how fortunate the community is to have such amenities. She believes these factors contribute to why many people choose Ballarat as their home.
As Juanita steps into the next phase of her career we welcome her to Integra, her journey serves as an inspiration for aspiring professionals in the real estate industry. Her dedication, leadership, and love for the Ballarat community continue to shape the narrative of real estate in this thriving city.
You can contact Juanita on 0400 747 862